Company also named as one of the Top 20 most affordable ITSM Software providers by Capterra™.
Norcross, GA May 10, 2017, BOSS Solutions a leading provider of Service Management solutions has been named as a FrontRunner in providing Help Desk Software by Software Advice an affiliate of Gartner. The FrontRunners* analysis is a data-driven assessment identifying products in the Help Desk Software market that offer the best capability and value for small businesses (view report).
BOSS Solutions was also recently named as one of the Top 20 Most Affordable ITSM Software providers by Capterra an affiliate of Gartner. The report provides a snapshot of the most affordable options as measured by the average monthly cost, total number of features offered for that cost, and customer reviews (view report).
“We are delighted with receiving these awards as a recognition of our efforts in producing ITIL solutions that make it easy and affordable for customers to implement best practices in service management” said Maha Mahadevan CEO and President of BOSS Solutions. “BOSSDesk our ITIL Service Desk and Asset Management solution is thoughtfully designed to optimize the value of the Cloud and Mobility. Features include Automatic Discovery, Incident Management, Change Management, Service Catalog, Knowledge Base, and Mobile Apps that help organizations improve operational efficiency cost effectively”.
BOSS Solutions will be exhibiting at the HDI 2017 Conference and Expo in Washington DC on May 9-12 where it will showcase BOSSDesk an ITIL Service Desk on the cloud.
About BOSS Solutions
Founded in 1991, BOSS Solutions is a U.S. Company providing brilliantly simple solutions to meet the needs of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS 811 a one call ticket management solution for the damage prevention industry. The company has built a built a committed customer base by incorporating best practices in automation of the service management process and the strongest commitment to customer support in the industry. For more information visit http://www.boss-solutions.com or call +1 678.684.1200.
About Software Advice
Software Advice TM is a trusted resource for software buyers. The company provides detailed reviews and research on thousands of software applications. Their team of software advisors provides free telephone consultations to help buyers build a shortlist of systems that will meet their needs. Software Advice is a Gartner company. Gartner (NYSE: IT) is the world’s leading information technology research and advisory company. http://www.softwareadvice.com/
Capterra believes software makes the world a better place. Founded in 1999, Capterra has helped millions of people find the right software for their business — all kinds of businesses — whether a multinational corporation, a school, a church, a doctor’s office, a manufacturing company, or a zoo. Capterra works with thousands of software vendors to understand their products in order to match companies with the best software for their needs. Check out www.capterra.com to find software ratings, reviews, buying guides, and the most comprehensive list of business software products available.
*The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology. The results neither represent the views of, nor constitute an endorsement by, Gartner or any of its a?liates.